Complaints

No matter how hard we try, problems do arise. If you are unhappy about any aspect of the service you receive from us, please let us know. If you have any comments or concerns about our services pleases talk to the Practice Manager.Complaints Procedure.pdf . We will do everything we can to put things right. If you remain dissatisfied, and feel the need to introduce an independent Advocacy you may contact:
Health Service Ombudsman
You can ask the Parliamentary Health Service Ombudsman to look into your case. Tel: 0845 0154033, www.ombudsman.org.uk

Patient Advice And Liaison Service (PALS)
Croydon PCT, 12-18, Lennard Road Croydon, Surrey, CR9 2RS

Your Neighbourhood Professionals
© Neighbourhood Direct Ltd 2017
27 Selhurst Road, South Norwood, London, SE25 5QA
  • Telephone 020 8684 2010
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Your Neighbourhood Professionals
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