How to Make and Cancel an Appointment

 

Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

USE PATIENT ACCESS

 

Problems booking online appointments?

Use the Patient Access Support Centre before you call us.

 

Appointments

Wait at home option

We are a single handed GP practice and we know that sometimes Dr Dabo can run a bit late, we are sorry if this happens. Sometimes it is very hard to deal with a problem within the 10 minutes you are allocated.

If you find it difficult to wait in the reception area, maybe you're a Carer and don't want to leave someone on their own too long. Whatever the reason just let reception know you would rather wait at home until it's your turn, just remember to let us know how long you need to get to the practice and we will give you a call to let you know to start making your way down. 

appointments

 
Regular Appointments

Telephone 020 8684 2010, call in at the surgery or you can BOOK ONLINE.

All consultations are by appointment. Routine appointments can be booked to deal with ongoing problems or problems that are not urgent, up to 4 weeks in advance.

If you are unable to keep an appointment let us know so we can offer it to another patient.

 
Emergency Appointments

Call the surgery on 020 8684 2010. Emergency appointments are for new urgent medical problems or conditions that have only been present for a short time (no more than a few days) and need prompt treatment. If your medical condition is genuinely urgent, you will be helped as quickly as possible either by advice over the telephone or by being given an urgent appointment at the Surgery on the day that you call.

If you are unable to keep an appointment please inform the receptionist.

USING THE EMERGENCY APPOINTMENT FOR MATTERS THAT ARE NOT URGENT, MEANS THAT OTHER PEOPLE HAVE TO WAIT LONGER TO BE SEEN.

 

Health Care Advice And Treatment

Leaflets and posters are available in the Surgery regarding where to Obtain Health Care Advice and Treatment.

 

Croydon GP Hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.
Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.

FIND OUT MORE

 

Cancel appointments you don't need